Privacy Policy

1. Information We Collect

We may collect the following types of information when you use HelloG:

a. Personal Information

• Name
• Email address (optional)
• Mobile number
• Profile photo (optional)

b. Event Group and Activity Data

• Event names, descriptions, and members
• Events or activities created
• Polls created and responses submitted
• Shared expenses and settlements

c. Chat and Communication Data

• Messages and shared media in group chats
• Comments and activity-related discussions

d. Usage and Device Information

• Device type, operating system, and version
• App version and crash logs
• IP address and general location (city-level only)

e. Location Data

Approximate or precise map-based location data, when voluntarily shared or enabled by you.

2. How We Use Your Information

We use the collected data for:

• Enabling communication and collaboration among event members
• Managing group events, activities, polls, and expenses
• Enhancing user experience through insights and improvements
• Notifying users about app updates, changes, or new features
• Resolving support issues or disputes

3. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) cloud infrastructure. We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, or destruction of your personal data. All communications and data transfers are encrypted using industry-standard technologies.

4. Third-Party Services

HelloG may integrate with third-party services where necessary for enhancing functionality—such as payment gateways, analytics, or notification services. These services may collect limited data subject to their own privacy policies. We recommend reviewing their respective policies for a clearer understanding.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following cases:

• With your consent (e.g., adding members to groups)
• With service providers under confidentiality agreements
• To comply with legal obligations or enforce policies
• During a business transfer or company restructuring

6. Payment and Financial Information

HelloG may offer features for managing and settling group payments. We do not store sensitive payment data (such as card or bank details) directly on our servers. Payments, if integrated, are processed via secure, PCI-DSS compliant third-party providers.

7. Your Rights and Choices

You have the right to:

• Access or update your profile data
• Request deletion of your account and data
• Opt-out of non-essential communications

You can exercise these rights by contacting us at info@trebexo.com.

8. Data Retention

We retain your data only as long as necessary for app functionality and legal compliance. If you delete your account, most data will be permanently deleted, except where retention is required by law.

9. Cookies and Tracking

We may use minimal tracking technologies for analytics or user experience improvement. You can manage permissions through your device or browser settings.

10. International Data Transfer

If you are located outside India, please note that your data may be processed and stored on servers located within India or other jurisdictions where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated through app updates or notifications. Continued use of the app constitutes acceptance of the updated terms.

12. Children's Privacy

HelloG is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we learn that we have collected such data, we will delete it promptly.

13. Terms of Use & Restrictions

Misuse of the Platform

Users must not misuse HelloG in any manner that disrupts services, harms other users, overloads infrastructure, or attempts unauthorized access to data, systems, or networks. Any such misuse may result in immediate suspension or termination of the account.

Political Activities

HelloG must not be used for political campaigning, promotion of political parties, election-related messaging, lobbying, or distribution of political content of any kind, unless explicitly permitted by applicable law and authorized in writing by Trebexo.

Illegal Activities

The platform must not be used for any unlawful, fraudulent, harmful, or criminal activities, including but not limited to harassment, hate speech, violence, exploitation, or violation of local, national, or international laws. Trebexo reserves the right to report such activities to relevant authorities.

Marketing, Promotions, and Spam

Users are prohibited from using HelloG for unsolicited advertising, marketing promotions, spam messages, pyramid schemes, or commercial solicitation without prior written approval from Trebexo.